Regional Director of Operations- Senior Living

Company: Procare HR
Location: Charlotte
Posted on: April 1, 2025

Job Description:

Start a New Career with Twenty20 Management as a Regional Operations Manager!
At Twenty20 Management, we are dedicated to fostering thriving senior living communities through strong leadership, operational excellence, and a deep commitment to quality care. Join our team and make a meaningful impact by supporting and guiding multiple communities to success while ensuring residents receive the highest level of service and care.

Why Choose Twenty20 Management?

• Supportive and collaborative leadership team
• Strong emphasis on compassionate, high-quality care
• Opportunities for career growth and professional development
• Competitive salary and benefits packageSalary Range: $110,000 - $125,000/year + benefits (Credit for experience will be given)
  
  How You Will Make an Impact:
  As a Regional Operations Manager, you will play a critical role in overseeing the operational success of multiple senior living communities across Georgia, South Carolina, and North Carolina. You will be responsible for ensuring compliance with state and federal regulations, driving financial and operational efficiency, and fostering a culture of care and accountability within each community.
  The ideal candidate will have a strong background in Independent Living (IL) while also possessing experience in Assisted Living (AL) and Memory Care (MC) to effectively manage a balanced portfolio of at least five communities.
  
  Key Responsibilities:
  • Provide operational oversight for multiple Independent Living, Assisted Living, and Memory Care communities
  • Lead and support Executive Directors and community leadership teams in achieving operational excellence
  • Ensure communities adhere to budgetary guidelines and meet financial goals
  • Drive census growth and policy improvements to enhance overall community performance
  • Conduct mock surveys and prepare communities for regulatory compliance
  • Represent Twenty20 Management at community engagement events
  • Foster a positive, results-driven culture while holding leadership teams accountable
    Schedule & Travel Requirements:
    • Regular travel to multiple sites across GA, SC, and NC
    • On-call availability for urgent operational matters
    • Standard weekday schedule with flexibility for community needs
      Qualifications & Skills Required:
      • Experience in Independent Living is essential, with a strong understanding of the senior living landscape
      • Assisted Living & Memory Care experience required to support a diverse portfolio
      • Proven ability to lead teams, develop talent, and drive operational success
      • Strong financial acumen, including budgeting, P&L management, and occupancy forecasting
      • Exceptional problem-solving, communication, and organizational skills
      • Ability to balance regulatory compliance with a customer-focused approach
      • Previous experience in multi-site leadership preferred
        Benefits Available:
        • Comprehensive health benefits (medical, dental, vision)
        • Paid time off and holidays
        • Tuition reimbursement for professional development
        • Employee assistance programs
        • Opportunities for career growth within Twenty20 Management
          This is an exciting opportunity for an experienced leader who is passionate about senior living and operational excellence. If you're ready to take the next step in your career and make a lasting impact across multiple communities, we'd love to hear from you!
          
          
          Twenty20 Management is an equal employment opportunity/affirmative action & veteran friendly employer.
          
          
          
          This job posting contains some general information about what it is like to work with us and is not a complete job description. We perform a number of different tasks every day, and this posting does not list all of the essential functions of the job.
          
          We provide equal employment opportunities to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Discrimination of any type will not be tolerated.
          
          We are an Equal Opportunity Employer.Powered by JazzHR
          
          
          
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Keywords: Procare HR, Charlotte , Regional Director of Operations- Senior Living, Executive , Charlotte, North Carolina