district manager

Company: Speedeeoil
Location: Charlotte
Posted on: April 1, 2025

Job Description:

A Plus Automotive Multi-Unit Manager
Location: Charlotte, NC Area
Multi-Unit Manager to be our frontline team captain by managing multiple SpeeDee/Grease Monkey's quick lube/automotive repair service centers. Are you passionate about cars and the automotive industry? Are you ready to advance your career with a rapidly growing company where you can have fun, WOW customers, and break new records? If so, read on!
We offer our Automotive Quick Lube & Repair Multi-Unit Managers competitive pay and several bonus platforms with potential to be a high earner based upon your market performance. Our benefits include paid vacation earned starting day one- Up to two weeks, comprehensive health care coverage, dental and vision insurance, basic life insurance, short-term and long-term disability, performance and longevity bonus platforms, and employee oil changes and discounts. If you're serious about a future in leadership, apply for this management position today!
About A Plus Automotive
A Plus Automotive started in 2019. Our vision was to grow a profitable business by creating a positive employee experience, so that each employee is passionate about delivering a customer experience that exceeds customer expectations. We are dedicated to expanding and moving constantly on to new and different daily challenges. A Plus wants to make sure every car we service is Done Fast, Done Right!
Everything at A Plus is a team effort. We know that without our employees we wouldn't be able to grow, improve, or create lifelong customers. We encourage each and every employee to grow to new heights, to be the best they can be at work but also in life. We are always looking for teammates that want to make an impact and make a difference in a company.
Responsibilities

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• Ensure all locations open on time and remain open until scheduled to close, staffed appropriately for the business.
  
• Collect and review KPIs on an ongoing daily basis to confirm we are pacing to hit goals.
  
• Send a brief daily recap email at the conclusion of the day to communicate ongoing challenges, opportunities, and wins.
  
• Send agenda for the following week no later than Saturday 7pm to RM.
  
• Maintain a high level of positivity and motivation for the team.
  
• Hold your team accountable with performance management.
  
• Deal with claims, warranties, and customer complaints that exceed $100.
  
• Manage employee changes, terminations, transfers, etc.
  
• Grow the business by increasing customer count and maintaining current fleet accounts.
  
• Conduct interviews and recruit for your market.
  
• Manage social media customer feedback and reviews.
  
• Verify payroll accuracy every Thursday.
  
• Approve all orders staying within budgets.
  
• Respond to all emails with detail, professionalism, and positivity.
  
• Ensure cross-training and prepare for turnover.
  
• Encourage team participation in company incentives and initiatives.
  
• Complete all admin tasks by Monday 8am.
  
  Expectations
  
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  • Work 5 days, 50 hours in stores but engaged and available when needed.
    
  • Build a team that enjoys and takes pride in their work.
    
  • Increase sales, control costs, and ensure profitability.
    
  • Teach, train, coach, and motivate your teams.
    
  • Provide good direction and delegate effectively.
    
  • Ensure great customer and employee experience.
    
  • Work a couple of Saturdays a month.
    
    Strengths Needed for the Position
    
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    • Leadership skills, conflict resolution skills, and listening to learn.
      
    • Self-motivated to work with little to no supervision.
      
    • Accepting of responsibility for all things and people in your charge.
      
    • Strong communication and computer skills (Excel, Word, email, text, Zoom).
      
      Primary Focus
      
      • 
        
      • Ensure a great experience for each employee and customer.
        
      • Recruit and staff the business for growth while controlling costs.
        
      • Teach, train, and enforce adherence to processes and procedures.
        
      • Deliver on KPIs including sales, customer count, payroll cost, and profitability.
        
      • Ensure employee and customer safety.
        
        Secondary Focus
        
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        • Facility and equipment repairs and maintenance.
          
        • Curb appeal.
          
        • Recruiting.
          
        • Fleet account management.
          
        • Online training completion.
          
          Impact of Job Performance
          
          • 
            
          • Positive Impacts
            
            • 
              
            • For Company: Profitability and continued growth, reduced turnover, increased customer counts.
              
            • For Teammates: Promotion opportunities, performance-based pay increases, bonuses, job security.
              
            • For Customers: Better service that exceeds expectations, trust in A-Plus Automotive.
              
              
              
            • Negative Impacts
              
              • 
                
              • For Company: Lost business, decreasing customer counts, poor morale.
                
              • For Teammates: Fewer growth opportunities, less enjoyable workplace.
                
              • For Customers: Less trust in service delivery, extended service times.
                
                
                
                
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Keywords: Speedeeoil, Charlotte , district manager, Executive , Charlotte, North Carolina