Senior Delivery Lead - Technology

Company: Disability Solutions
Location: Charlotte
Posted on: September 22, 2024

Job Description:

Job Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!Position Summary:The Restoral Services Program Lead position is in support of a Regulatory MRA requiring Bank of America to create and implement a reporting solution that can accurately depict the state of data backups across the firm.Restoral Services Program Lead role supports the planning, coordinating and delivery of defined deliverables for the OCC Cyber Resiliency MRA 3. This includes:

• Coordination with a large number of individual application owners, and the tracking and organizing of information received from them.
• Creation of program level execution plans on setting backup and restoral compliance dates with individual application owners and the tracking of those items to completion.
• Influence and support executives, application owners and SMEs by facilitating operational deliverables within a collaborative team environment and delivering results
• Draft communications outlining Regulatory MRA Status and showcase execution improvementRequired Qualifications:
  • 4-6 years of report development or management experience
  • 4-6 years of extensive report creation in Microsoft Excel
  • 4-6 years of experience with Tableau Software, to include version 2021.3+
  • Strong background in process design, project management, PMO management, or Regulatory MRA delivery
  • Out-of-the-box thinking with the ability to identify new technology and/or process solutions
  • Exceptional ability to think systemically
  • Execution driven, highly collaborative and works through influence and engagement
  • Ability to crisply define and communicate concepts and tailor messaging to audiences appropriately
  • Working knowledge of general bank policies, programs and procedures
  • Strong relationship management skills to navigate the complexities of gaining buy-in, building consensus and resolving conflicts
  • Strong written and verbal communication that supports driving strategic direction while providing guidance and support of enterprise and other business management services
  • Ability to establish and grow strong relationships while managing change across the CTI partners. Ability to learn and adapt quickly in making sound decisions while facilitating process working sessionsDesired Qualifications:
    • Experience with Tableau Server software version 2021.3.7
    • Experience with other industry BI/Reporting toolsets including Tableau, MicroStrategy, Cognos, Power BI, ThoughtSpot
    • Experience with programming languages (Java, JavaScript, Python)
    • Bachelor's degree in computer science or related fieldSkills:
      • Solution Delivery Process
      • Analytical Thinking
      • Risk Management
      • Architecture
      • Data Management
      • Solution Design
      • Technical Strategy DevelopmentShift:1st shift (United States of America)Hours Per Week: 40

Keywords: Disability Solutions, Charlotte , Senior Delivery Lead - Technology, IT / Software / Systems , Charlotte, North Carolina