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Director of Infrastructure & Information Security

Company: Retirement Clearinghouse LLC
Location: Charlotte
Posted on: April 1, 2025

Job Description:

Position Title: Director of Infrastructure & Information Security

Location: Charlotte, NC

Category: Information Technology

Exempt/Non-Exempt: Exempt

Full Time/Part Time: Full-Time

Job Description: Director of Infrastructure & Information Security - Hybrid Work OpportunityRetirement Clearinghouse was voted one of the top places to work by Charlotte Magazine in 2024! When you join the team, you'll make a real difference and can learn, grow and make a positive impact every day. At Retirement Clearinghouse we are helping millions of Americans preserve their retirement savings. We use innovative technology and provide exceptional customer service to help participants make informed decisions about their retirement accounts.We are looking for a hands on Director of Infrastructure & Information Security to join our Information Technology Team. This position is responsible for determining current and future enterprise infrastructure needs and oversight of the design, implementation, development and maintenance of RCH's computing/IT environment. This position is also responsible for RCH's information security strategy and policies and oversight of the development, implementation, and enforcement of security standards and procedures. Additionally, this position is responsible for oversight of the Help Desk Support team.The ideal candidate will:

  • 10+ years of information technology experience
  • 5+ years of experience managing with varying responsibilities.
  • Advanced knowledge and experience with Microsoft Operating Systems and Active Directory.
  • Experience with AWS
  • Experience with Microsoft 365 products including Exchange, SharePoint, OneDrive, Entra, Intune, etc.
  • Knowledge of common security and audit frameworks such as SOC, ISO, and NIST.
  • Process driven along with superior analytic and problem-solving skills.
  • Strong interpersonal skills to build rapport and trust with individuals from diverse backgrounds.As a team member at Retirement Clearinghouse, you'll enjoy:
    • A culture that fosters a positive work life balance.
    • Hybrid work opportunities.
    • Competitive compensation with Bonus potential.
    • 23 days of Paid Time Off per year, 5 sick days per year, 3 Floating Holidays per year (actual time off is prorated the first year and is based upon date of hire)
    • Paid holidays
    • Medical, dental, vision, short-term disability, long-term disability, life insurance benefits on day 1 of employment
    • 401k eligibility and 100% vesting with employer matching on day 1 of employment.
    • Professional Growth and Career Advancement OpportunitiesRetirement Clearinghouse is in the Ayrsley area located in Charlotte, NC, the second largest banking center in the United States.Retirement Clearinghouse is an EEO employer and participates in the E-Verify program. Pre-employment background checks will be performed upon offer of employment.

      Salary Range:

      Shift: Days

      Work Schedule:

      EOE Statement: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

      Tags: AWS, IT Infrastructure, Information Security, Hybrid

      Division: Retirement Clearinghouse LLC


      Education/Certifications: BS Computer Science/MIS/Information Technology/Computer Engineering/Business Administration or related field.Experience Required: 10 years of information technology experience, with a minimum of 5 years of management experience.Knowledge, Skills and Abilities (KSA): The position requires the following:
      • Advanced Knowledge and experience with Microsoft Operating Systems and Active Directory.
      • Experience with Microsoft 365 products including Exchange, SharePoint, OneDrive, Entra, Intune, etc..
      • Experience with AWS
      • Experience with Powershell.
      • Knowledge of common Security and Audit Frameworks such as SOC, ISO, and NIST.
      • Excellent written and verbal communication skills.
      • Superior analytic and problem-solving skills.The position requires strong working knowledge of data loss prevention (DLP) and insider threat concepts and operations; experience with Enterprise DLP solutions, such as Symantec DLP or similar; experience managing multiple information security disciplines; familiarity with ISO, COBIT and ITIL security frameworks, FFIEC and FDIC regulations, and experience with GLBA and SOX security requirements and expectations; deep understanding of multiple large-scale cloud providers such as AWS, Azure, and / or Google Cloud and advanced understanding of security; experience with cloud technologies, support of Enterprise Application portfolios and infrastructure technologies, including DevOps experience.The position also requires leadership ability with proven results; superior interpersonal and communications skills, including the ability to effectively communicate with Executive Management, staff and other department members orally and in writing; exceptional business acumen, analytical, problem-solving, organizational and time management skills; proven experience driving transformation change across a large enterprise; knowledge of a range of vendor technology solutions and the ability to select and integrate the most appropriate technologies.



        PI31a3e93262e4-37248-36937309

Keywords: Retirement Clearinghouse LLC, Charlotte , Director of Infrastructure & Information Security, Executive , Charlotte, North Carolina

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