Business Support Manager II/Vendor Manager - Audit

Company: Disability Solutions
Location: Charlotte
Posted on: November 11, 2024

Job Description:

Job Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!Job DescriptionThe Corporate Audit (CA) Vendor Manager/Business Support role is a central point of contact division that liaises with Bank of America Global Procurement and third-party vendors on behalf of the department. This role coordinates, in partnership with Global Procurement, specific vendor management responsibilities to enable the CA division to acquire, onboard, retain and offboard co-source resources. This includes forecasting/run-rates for SOWs, Contract Labor Professionals (CLP), invoices, and contractors), manage key routines, track outstanding vendor deliverables, manage, and track issues and escalations, as well as support contract development/negotiations and execution of third-party management requirements.Required Skills:

• Resource management and forecasting
• Vendor management and procurement
• Metrics and reporting
• Highly organized and detailed oriented
• Highly skilled with Microsoft office suite (Excel, Word, PowerPoint) to track and manage multiple SOWs, CLPs across multiple workstreams.
• 5-10 years of experience in vendor management or a related field.
• Oversees the development, tracking, aggregation and reporting of business operating metrics specific to the onboarding and monitoring of contract labor
• Assesses processes and implements improvements to drive greater efficiency and improve accuracy.
• Builds cross-organizational relationships and coordinates effective routines and communications.
• Ability to synthesize information and data for senior management.
• Clear, concise communicator
• Has a bias for action and driving results
• Ability to work independently and collaboratively at all levels within the organization.
• Maybe instead we have something about ability to manage multiple tasks, prioritize, etc.Desired Skills
  • 3-5 year's experience in vendor relationship/third party risk management.
  • Tableau or Alteryx
  • Proficiency with Bank of America procurement applicationsAdditional Job Description:Manages diverse administrative functions usually for a very large, complex department or for a complete line of business that may be regional or national in scope, often requiring associates in one or more location. Functions managed may include: financial control/budgeting and consolidation, personnel processes, audit/compliance, premises, and coordination of certain projects, associate training, service quality, process improvement, business continuity, or communication. Consults with senior management in evaluating current methods and developing strategies to implement changes and improvements. Requires a thorough knowledge of the department or business units functional area or products. Working knowledge of general bank policies, programs and procedures and financial/accounting practices. Generally has full management responsibility over a relatively large team and may manage one or more levels of managers.Leads the support/administrative functions for a somewhat large department usually at a local level. Responsibilities may include budget analysis and recommendations, operations analysis, identification and resolution of work flow issues, associate training, service quality, process improvement. Resolves personnel, audit and/or budget issues by researching and analyzing unusual problems, administers bank programs and policies and provides interpretation to department. Requires an in-depth knowledge of bank policies and programs and of the departments functional operations. May direct workflow activities.Shift:1st shift (United States of America)Hours Per Week: 40

Keywords: Disability Solutions, Charlotte , Business Support Manager II/Vendor Manager - Audit, Executive , Charlotte, North Carolina