General Manager - Document Scanning & Digital Imaging
Company: ARC Document Solutions
Location: Charlotte
Posted on: October 17, 2024
Job Description:
We are currently seeking candidates for aGeneral Managerrole who
will direct theirdivision to succeed inquality and service by
hiring, training, and managing team members, maintaining the
facility's readiness and ability to provide top customer service,
technology, and delivering a quality product by performing the
following duties:
- Hire, train, and evaluate personnel
- Maintain personnel and equipment readiness to deliver a quality
product.
- Maintain a high level of branch organization at all times.
- Respond to clients in a professional and ethical business
manner.
- Effectivelypromote ARC products and services
- Assist with quoting equipment, supplies, and services
- Fiscal and operational responsibility for daily branch
operations.
- Manage branch activities within agreed budgets and
timescales
- Plan and direct production activities and establish production
priorities
- Maintain appropriate inventory controls
- Work effectively with internal and external customers.
- Manage cash sales reporting and submissions
- Manage the branch within company policies and standards.
- Developtools to accurately track errors and deadline
compliance.
- Review service, supply service, rental, and warranty agreements
to maintain maximum profit efficiency
- QC outgoing orders. Monitor orders-in, operators, quality
control, final check, and orders-out.
- Monitorequipment and supplies.
- Submitall branch reporting on time.
- Maintain a professional, quality work environment at all
times.
- Troubleshoot and resolve problematic orders and customer
complaints.SKILLS & QUALIFICATIONS
- Experience managing production using equipment, processes, and
procedures in multiple locations
- Ability to assess/troubleshoot customer orders and associated
issues
- Excellent customer service and employee management skills
- Strong competency with Word,Excel, PowerPoint, and
otherproprietary software
- Ability to multi-task while maintaining quality and
accuracy.
- Friendly personality and good attitude
- Flexibility to work overtime when needed
- Strong comprehension of small format, large format, and
colorproduction equipment is highly desiredWE ARE OFFERING
- Excellent company support and resources
- Excellent30-year companyreputation because we consistently
receive 5-star customer reviews
- Company stability since weare publicly traded on the NYSE
- Comprehensive Employee benefits that include fullmedical,
dental, vision, and life insurance as well as a 401-K Plan with
company-matching
- Employee Stock Purchase Plan gives you 15% money by allowing
you to buy ARC stock on the NYSE at 15% BELOW street value
- A management team that supports you and wantsto see you be
successful
- A culture of caring for our employeesARC Document Solutions,
Inc.provides technology and servicesto businesses of all types,with
afocuson the architectural, engineering and construction
industry.ARC provides its solutions at thousands ofcustomer
locations nationwide,in our170 worldwide service centers, and
offering secure document storage in the cloud. We are looking for
our next team member to help uscontinue to develop, invent, growand
succeed.Together is more than a word at ARC. Its our secret weapon.
Visit our web site atwww.e-arc.com.To all recruitment agencies:
ARC does not accept agency resumes. Please do not forward resumes
to our Careers alias or other ARC employees. ARC is not responsible
for any fees related to unsolicited resumes.
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PId12de0210dd3-37248-35462284
Keywords: ARC Document Solutions, Charlotte , General Manager - Document Scanning & Digital Imaging, Executive , Charlotte, North Carolina
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