RESTAURANT MANAGER - POLISHED CASUAL CONCEPT
Company: Superior Talent Source
Location: Mooresville
Posted on: October 8, 2024
Job Description:
Responsibilities:
- Guest Satisfaction: Provide exceptional customer service,
ensuring that every guest receives personalized attention and a
memorable dining experience. Respond promptly to guest inquiries,
concerns, and feedback, ensuring their needs are met with the
utmost professionalism and care.
- Operational Excellence: Assist the General Manager in
overseeing all aspects of daily operations, including opening and
closing procedures, staff scheduling, and maintaining a positive
and polished ambiance throughout the establishment.
- Service Standards: Maintain and uphold the highest service
standards in line with full-service dining protocols, including
attention to detail, proper tableside etiquette, LBW service, and
menu knowledge. Lead by example and provide guidance to the team to
consistently deliver exceptional service.
- Team Leadership: Support and inspire the front-of-house and
back-of-house teams, including hosts/hostesses, servers,
sommeliers, bartenders, and kitchen staff. Foster a positive work
environment, promote teamwork, and provide ongoing training and
development.
- Quality Control: Uphold strict standards of food quality,
presentation, and service. Conduct regular inspections to ensure
adherence to health and safety regulations, cleanliness, and
compliance with established fine dining procedures.
- Sales and Revenue Generation: Support initiatives to drive
sales and increase average check amounts.
- Financial Management: Assist in monitoring and controlling
expenses, including labor, inventory, and supplies, to meet
financial targets and maximize profitability.
- Health and Safety Compliance: Ensure strict compliance with
health and safety regulations, including food handling, sanitation,
and workplace safety procedures. Maintain accurate records and
documentation. Job Benefits:
- Competitive salary
- Direct Deposit
- Comprehensive Health benefits
- Paid time off (PTO)
- Excellent room for growth and advancement
- Employee Discounts Qualifications:
- Minimum 2 years of experience as a salaried Restaurant Manager
in a full-service\high-volume restaurant.
- Exceptional customer service and interpersonal skills.
- Professional demeanor
- Strong experience with alcohol service
- Strong organizational and multitasking abilities.
- Leadership qualities with the ability to inspire and motivate a
team.
- Extensive knowledge of full-service dining protocols, service
standards, and menu offerings.
- Proficiency in using POS systems and restaurant management
software.
- Flexibility to work evenings, weekends, and holidays as
required.
- Ambitious and stable, having consistently progressed in your
career.
- A high school diploma or equivalent is a must.
If you are a poised and customer-focused professional with a
passion for excellence, we want to hear from you.
As part of our recruiting process, we may contact you regarding
positions we feel are a good fit or engage with you via SMS text
message. By clicking to submit your application, Superior Talent
Source has your consent to communicate via SMS text message moving
forward.
Keywords: Superior Talent Source, Charlotte , RESTAURANT MANAGER - POLISHED CASUAL CONCEPT, Executive , Mooresville, North Carolina
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