Office Services Coordinator - Front Desk

Company: CBRE
Location: Charlotte
Posted on: April 1, 2025

Job Description:

Office Services Coordinator - Front Desk

Job ID

211399

Posted

17-Mar-2025

Service line

Advisory Segment

Role type

Full-time

Areas of Interest

Administrative

Location(s)

Charlotte - North Carolina - United States of America

About the Role:

As an Office Services Coordinator you will perform administrative activities including opening, sorting, and routing of incoming and makes preparations for outgoing correspondence, post, mail and packages; coordinates special mailings. You will coordinate the receipt, storage, and issuance of stationary, and office supplies and lead all aspects of periodic inventories and reorders items. You are also the first point of contact for internal facilities issues and does the logging of maintenance and cleaning for office/location services.

What You'll Do:

• Receive and direct incoming calls and visitors to appropriate personnel.
• Tackle routine issues and problems accordingly.
• Assist Concierge in providing general hospitality services and maintaining a client-ready reception area, conference rooms and other shared areas.
• Request building and/or equipment.
• Provide back-up support to Concierge in performing general clerical duties such as distributing and tracking packages, posting mail, and arranging messenger.
• Troubleshoot regarding missed deliveries.
• Schedule and coordinate meetings held within the office to include conference room reservation, equipment needed for meetings and catering.
• Coordinate the accurate maintenance of office equipment to include copiers, phone systems and printers (color and B&W) - tackle minor equipment problems independently.
• Oversee the correct maintenance of off-site storage records (tape back-up and hard copy) - provide mentorship to Concierge on company document retention policies and procedures.
• Supervise relationships with vendors that provide services and goods to the office.
• Assist in the completion of the office Business Continuity plan.
• Provide notary services as needed.
• Follow basic work routines and standards in application of work.
• Impact through defined duties, and methods and tasks are described in detail.
• Deliver your own output by following defined procedures / processes under close supervision and mentorship.
• Use interpersonal skills to exchange straightforward information.
• Draft reports and correspondence and answer common inquiries or complaints from clients, co-workers, and/or supervisors.
  
  What You'll Need:
  
  To perform this job successfully, an individual will need to perform each crucial duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
  
  
  • HS Diploma or GED required.
  • 1+ years of related experience (e.g. Front Desk, Concierge or Customer Service roles).
  • Intermediate skills with Microsoft Office software (Excel, Word, PowerPoint, and Outlook).
  • Ability to comprehend and interpret instructions and ask clarifying questions to ensure understanding.
  • Implement existing procedures to address straightforward problems; has limited opportunity to exercise discretion.
  • Ability to thrive in a fast-paced work environment.
    
    Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
    
    Why CBRE?
    
    An environment of respect, integrity, service, and excellence crafts our approach to every opportunity.
    
    We lead by example, guided by the needs of the cities we inhabit, the communities we build and the world we live in!
    
    We offer a competitive compensation package, complete with benefits (Medical/Dental/Vision/401(k)/Disability/Paid holidays/vacation).
    
    Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
    
    Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

Keywords: CBRE, Charlotte , Office Services Coordinator - Front Desk, Administration, Clerical , Charlotte, North Carolina